FAQ

Where do you ship?

Currently we ship only within the USA.

What if I have a PO box?

That’s ok – we’ll ship to you.

Is free shipping available?

Free shipping is available on qualifying orders of $39 or more unless a promotion is active. Our Sample Box always ships free when purchased by itself.

First time customers always receive free shipping with New Customer promo codes. Promo code MM grants first time customers free shipping & 30% off.

What is the standard shipping rate?

All orders with a pretax total of $38.99 or less have a USPS Priority Mail shipping rate of $6.99.

When will your order ship?

We typically process orders within 2 business days after being placed, and ship all orders via USPS Priority Mail.

Returns, Exchanges and Refunds

If you’ve received defective or damaged merchandise we’re happy make it right. Please contact us within within 7 days of delivery to request replacement items or refund. Contact us for with return, exchange and refund inquiries.

Are there promo codes and sales?

Yes, we occasionally offer promo codes and sales. Join our mailing list to receive promos and news.

What types of payment do you accept?

We happily accept Paypal, Visa, MasterCard, American Express and Discover. Sadly we cannot accept cash for online orders.

Where can I purchase Mad Macro products?

Currently we sell online and in a select few physical retailers. We’re always expanding!

Can I sell Mad Macro products at my gym or store?

We’d love it if you did! Contact us with wholesale inquiries.